Try Cloth Diapers RISK FREE!
We know, we know, you're thinking there must be a catch, right? There isn't. Just ship the diapers back to us for a refund minus a 10% re-stocking fee, or a full store credit. It's your choice.
Read details at the bottom of the page on how to send back diapers you might not like and you'll see it's super straight forward. If you have questions at any time, please don't hesitate to ask. We are here to help!.
Cloth Diaper Test Drive Return Policy
You may keep any diapers in our Cloth Diaper Test Drive category for up to 21 days risk free. If during this time you decide you aren't in love, simply return the diaper(s) to us. Your 21 days start from the day Canada Post delivers the diaper(s), not the date from which they are shipped. We want to ensure you have a full 21 days to enjoy them. If you are uncertain about the shipping arrival date, please feel free to call or email anytime. We can look this information up for you in our shipment tracking system. Or, take a boo at your shipping notification email. If you click on the tracking number included, it will tell you the date Canada Post delivered the diapers.
You may select up to a maximum of 1 of the each type of diaper.
Diapers do NOT need to be returned stain free. It is OK if they are stained. Please wash and use these diapers in accordance with the manufacturer instructions as noted with each diaper.
Do NOT use store bought diaper cream as it will ruin the diapers.
Please ensure that diapers are returned free from any smoke smell, pet hair and lint. They must be clean and *dry* before they are shipped back. Again, it is okay if there is some staining, but please ensure you have washed and thoroughly dried any diapers you are shipping back to us.
Please email us for a RMA number to include with your shipment if you want to return any diapers. Diapers MUST be post-marked no more than 21 days after the diapers were confirmed delivered / notification card was left by Canada Post or they will not be accepted for refund or store credit. We recommend you send with a tracking number to ensure the diapers are not lost in the mail system.
Please allow up to 5 business days for processing of any returned diapers after they are received by New & Green.